We appreciate our customers’ patience as we continue to make progress towards normal operations, and we ask for your understanding and cooperation during the coming weeks. We continue to operate with limited staff, our transactions are more time consuming, and we are experiencing a significant increase in customer volume. Please know that we are doing our best to balance customer service as well as employee and customer safety.
Our current hours are Monday through Friday, 6:30am – 4:30pm; we are unable to offer evening or Saturday hours at this time, but look forward to expanding our schedule as soon as possible.
Our contractor customer service has been restored to nearly normal operations with minimal restrictions. We continue to ask all customers to place orders by phone or via email and prefer to minimize visitors inside our office. All visitors in the office will be required to wear a mask.
For homeowners and all other customers, we continue to operate with modified customer service, depending on your needs. Details are as follows:
For services offered by appointment only, please visit our Scheduling page or call 717.397.5264.
Thank you again for your understanding and flexibility.