Operations update: now open on Saturdays

Jun 12, 2020 John McGrann Uncategorized

We continue to expand our customer service for homeowners and others planning projects to create or improve their outdoor spaces. This weekend we resume Saturday customer service. Read below for a full description of our current schedule and policies.

Hours

  • Our weekday hours are Monday through Friday, 6:30am to 4:30pm.
  • On Saturdays, we will be open as follows:
    • For material loading, we will be open from 7am to noon
    • For showroom customer service, we will be open from 10am to 2pm
    • Showroom customers are encouraged to schedule an appointment (see below for more details).

Material pickup

Customers for masonry & hardscaping material pickup will be greeted at our gate entrance where we will guide you through the process of placing your order and loading materials. For faster customer service, consider placing your order in advance by phone or email.

Appointments for showroom visits and project planning

For customers who need our undivided attention, we encourage you to schedule an appointment. This includes:

  • customers selecting patio pavers, flagstone, brick and stone veneer
  • customers shopping for outdoor furniture
  • customers planning an outdoor kitchen or fire feature
  • customers seeking advice for a do-it-yourself project

If you arrive without an appointment, we will do our best to accommodate you. Sometimes this will mean a short wait, but at other times we may not have a staff member available and will ask you to schedule an appointment to return another time.

To schedule an appointment, call 717.397.5264 or visit our online scheduling page.

Whenever possible, your appointment will take place in our outdoor showroom.

Visitor policies

For all customers, especially customers entering our indoor showroom:

  • we will limit the number of visitors
  • visitors must sanitize their hands upon arrival
  • we ask all customers to practice social distancing
  • visitors will be expected to wear a mask

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